
Marketing CRM Software Comparison
HubSpot vs Insightly: Honest Comparison for 2026
HubSpot and Insightly occupy different corners of the CRM market. HubSpot is a full marketing and sales platform with a powerful free tier that's designed to get you comfortable with paid upgrades. Insightly is a lighter, project-focused CRM that appeals to service firms and consulting shops that just need contact management and pipeline visibility without the marketing complexity.
They're not really competitors except in the 'we need a CRM' category—they solve different problems.
Quick Answer
Short take: how each platform fits before you read the full breakdown.
HubSpot
HubSpot for marketing-first teams, agencies managing multiple brands, and companies that need content hub + SEO tools bundled into their CRM. Pick this if you're already using HubSpot's marketing platform.
Insightly
Insightly for service-based businesses, small agencies doing project-based work, and teams that want simpler project tracking without the marketing bloat. Pick this if you need lightweight CRM + project management without paying for unused features.
The Verdict
Overall Winner
HubSpot wins for mid-market teams and marketing-heavy companies.
Insightly wins for project-based service businesses under 20 people.
The real difference: HubSpot costs 40-60% more but includes marketing automation, email sequences, and content tools.
Insightly is pure CRM with projects bolted on—no marketing platform.
Comparison Table
Side-by-side breakdown — the Edge column is our verdict on each category.
Starting Price
HubSpot
$45/month (Professional plan, first paid tier)
Insightly
$29/month (Core plan, first paid tier)
Our Edge
insightly
Ease of Setup
HubSpot
Fast onboarding, guided setup, but interface has more depth to learn
Insightly
Simpler interface overall, faster to productive use, less clutter
Our Edge
insightly
Automation Depth
HubSpot
Workflow automation, email sequences, lead scoring, behavioral triggers built-in
Insightly
Basic automation and workflows, no native email sequences or lead scoring
Our Edge
HubSpot
Marketing Integration
HubSpot
Email, landing pages, SEO tools, content hub, ads management all built-in
Insightly
Email only, no landing pages or content tools
Our Edge
HubSpot
Project Management
HubSpot
Tasks and basic project tracking only
Insightly
Dedicated projects module with timelines, Gantt charts, resource tracking
Our Edge
insightly
Support Quality
HubSpot
Phone + chat support on paid tiers, often overloaded during scaling
Insightly
Phone + chat support on all paid plans, typically faster response times
Our Edge
insightly
Integrations
HubSpot
500+ integrations including Zapier, native integrations with most major tools
Insightly
200+ integrations, Zapier available, fewer native connectors
Our Edge
HubSpot
Decision Guide
Match a situation to a recommendation—then open a trial or a sibling comparison.
- Running a marketing agency with multiple client accounts and needing to deliver campaigns
Go with HubSpot. Agencies need email sequences, landing pages, and multi-brand capability to actually deliver ROI to clients. Insightly's project tracking is nice, but clients don't care about your Gantt charts—they care about campaign performance. HubSpot's marketing automation is table stakes for agencies.
See related guide → - Small consulting or service business (5-15 people) tracking client projects and contracts
Go with Insightly. You don't need marketing automation. You need to track who owes you money, what's being delivered when, and who's responsible. Insightly's project module and resource tracking solve that. HubSpot's marketing tools would be wasted spend for you.
See related guide → - Switching from Salesforce or another enterprise CRM
HubSpot if you're a marketing-heavy org with 20+ people. Insightly if you're a service firm and didn't use Salesforce's advanced features. Salesforce users usually need depth—HubSpot provides it, Insightly doesn't.
See related guide → - B2B SaaS company needing marketing automation + sales pipeline visibility
HubSpot, no debate. You need lead scoring, email workflows, and tracking buyer behavior across channels. Insightly's automation is too basic and doesn't integrate with your analytics stack as cleanly.
See related guide →
Key Differences
High-signal contrasts buyers notice in evaluations and migrations.
- HubSpot includes email marketing, landing pages, and SEO tools as native features. Insightly has email only and charges separately for anything beyond basic CRM.
- Insightly has real project management (Gantt charts, resource tracking, time logging). HubSpot has only task lists and basic pipeline deals—not built for services delivery.
- HubSpot's free tier is genuinely usable (unlimited contacts, basic automation, 1 user). Insightly's free tier is extremely limited (2 users, 3,000 contacts max, basic features only).
- Insightly's support is faster and more available—phone support on all paid tiers. HubSpot can bottleneck during busy periods even with paid support.
- HubSpot's pricing scales by contact volume and adds up fast if you combine multiple products (Sales Hub + Marketing Hub). Insightly's pricing is flatter and more predictable.
Best For Pricing
insightly — At $29/month for Core, Insightly is $16/month cheaper than HubSpot's Professional plan. If you need project management and don't care about marketing automation, Insightly stays cheaper as you scale. HubSpot's pricing accelerates faster once you add marketing automation or need higher contact limits.
Best For Agencies
hubspot — Agencies managing multiple client accounts need HubSpot's multi-brand capabilities, white-label portals (through Agencies Hub), email sequences for client onboarding, and marketing automation to actually deliver value to clients. Insightly's project management is nice but doesn't solve the core agency problem: managing campaigns and touchpoints across multiple brands.
Best For Scaling Teams
hubspot — HubSpot's infrastructure and automation depth handle 50+ team members and complex workflows better. Insightly starts to strain with heavy automation needs and gets expensive quickly once you exceed 100,000 contacts. HubSpot scales more gracefully because their automation handles volume, not just complexity.
Still Deciding?
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Budget / Cheaper Alternatives
Pricing Breakdown
- HubSpot operates a tiered model that compounds: Professional (Sales Hub) starts at $45/month, then jumps to Marketing Hub at $45/month, and higher tiers ($800+/month Enterprise) unlock advanced automation.
- You're charged per tier, not as an add-on.
- For a marketing team needing both sales and marketing automation, budget $90-120/month minimum.
- Contact overage charges kick in at 10,000 contacts on certain tiers.
- Insightly's pricing is simpler: Core ($29/month), Plus ($49/month), Business ($99/month), and Enterprise ($custom).
- All tiers include project management, email, and basic automation.
- The pain point: Insightly charges extra for advanced project features and integrations on lower tiers.
- A team of 4-5 using Core + integrations add-on runs $35-40/person/month total.
- For a direct cost comparison at 10,000 contacts with both marketing and sales automation: HubSpot costs $120-150/month (Professional Sales + Marketing tiers).
- Insightly costs $99/month (Business tier) for the same contact volume.
- Insightly wins on raw price.
- HubSpot wins on breadth of what's included.
Real-World Insight
- Here's what breaks your decision: HubSpot's free tier is a Trojan horse.
- You start free, set up contacts and a basic pipeline, then realize you need email sequences.
- That's $45.
- Then you want better reporting and lead scoring.
- That's another $45.
- Suddenly you're paying $90/month and wondering when that happened.
- The platform is genuinely good at everything, but 'everything' costs money.
- The other friction point is HubSpot's interface complexity—new users spend 2-3 weeks before they're actually productive.
- Insightly's learning curve is steeper upfront but flatter; you're useful on day 2.
- Insightly's real advantage is honesty.
- You pay one price and get the features—no surprise tier creep.
- The project management is legitimately better than HubSpot's, which matters if your team is tracking deliverables and timelines.
- The downside: you can't run marketing campaigns through Insightly without external tools.
- If your business is contact-heavy (SaaS, recruiting, insurance), you'll hit Insightly's contact limits and pricing gets painful.
- Support is actually better at Insightly—I've seen faster response times and less scripted answers.
- But Insightly's integrations story is weaker; if you need Slack, Zapier, and Salesforce all talking to your CRM, HubSpot just works.
- Insightly requires more manual configuration.
Not Sure Yet? Explore Alternatives
If this head-to-head is not enough, use the paths below: commit to a trial when you are ready, explore adjacent tools we cover on-site, or step back to the full comparison list for this category.
Explore Alternatives
On-site comparisons only—tap a name to open.
- ActiveCampaign
- Pipedrive
- Keap
- Monday.com or Asana
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